RETURN POLICY

1. Customers can exchange products for free within 07 days from the date of receiving the product.
2. Customers can exchange products of equal or higher price (Customers must pay the difference in price if exchanging products with higher prices). Shipping related costs (if any) will be paid by you.
3. Maximum number of product exchanges is 01 time.

1. The buyer paid but did not receive the product
2. The product is defective or damaged during transportation to you
3. Delivering the wrong product as ordered (eg: wrong size, wrong color...)
4 Refund when the customer receives the product no more than 7 days
5. The product is intact as originally purchased, complete with invoice, box, and accompanying gifts (if any).

1. When exchanged, the product must be intact as originally purchased, complete with invoice, box, and accompanying gifts (if any).
2. Gifts included are non-refundable.
3. Customers are responsible for shipping fees for product returns or size changes

1. Contact the shop for confirmation
2. Customers do not lose shipping costs when returning products
3. All returned products are sent to the company's address at the bottom of the page

The shop refunds the buyer when the shop confirms receipt of the returned item. Refunds will be transferred to the customer's bank card provided to the shop
Note: Customers are responsible for providing bank account information to receive refunds.